Inovação em serviços de saúde a partir do Teste Myers-Briggs Type Indicator (MBTI®) associado à análise de redes sociais (ARS)

Iêda Lenzi Durão; Marcelo Jasmim Meiriño; Mirian Picinini Méxas

doi:10.29397/reciis.v12i3.1368

Innovation in health services from the Myers-Briggs Type Indicator Test (MBTI®) associated with the social network analysis (SNA)

Authors

Iêda Lenzi Durão Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ http://orcid.org/0000-0003-0467-8890
Marcelo Jasmim Meiriño Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ
Mirian Picinini Méxas Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

DOI:

https://doi.org/10.29397/reciis.v12i3.1368

Keywords:

Organizational innovation, Psychological tests, Social networks, Health services, Health care worker.

Abstract

The innovation is a relevant aspect for organizations insofar as it contributes to better performance and to satisfy the constant and growing demands of modern society. The Myers-Briggs Type Indicator (MBTI®) test is a tool which has potential for identifying innovative individuals within organizations. This study aims to identify psychological types of professionals which have potential for innovation, working in health care and their status on organizational social networks. The data were collected through a structured questionnaire applied to 37 professionals in a healthcare center in the city of Rio de Janeiro and then transferred to two softwares - Ucinet and MBTI version 1.0 - Inspiira.The results showed that individuals identified as central to the innovation process presented the Intuition dimension (N), pointed by literature on this subject as an indicator of individuals who have a higher propensity to generate innovative ideas. The MBTI inventory and its verification through social network analysis (SNA) showed opportune to identify innovative individuals and to provide their best use within organizations.

Author Biographies

Iêda Lenzi Durão, Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

Mestrado Profissional em Sistemas de Gestão pela Universidade Federal Fluminense.

Marcelo Jasmim Meiriño, Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

Doutorado em Engenharia Civil pela Universidade Federal Fluminense.

Mirian Picinini Méxas, Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

Doutorado em Engenharia Civil pela Universidade Federal Fluminense.

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Published

2018-09-25

How to Cite

Durão, I. L., Meiriño, M. J., & Méxas, M. P. (2018). Innovation in health services from the Myers-Briggs Type Indicator Test (MBTI®) associated with the social network analysis (SNA). Revista Eletrônica De Comunicação, Informação & Inovação Em Saúde, 12(3). https://doi.org/10.29397/reciis.v12i3.1368

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Vol. 12 No. 3 (2018)

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

October 27, 2023

A concept inseparable from communication, interaction is a constitutive part of the communicative act. While broad and guided by different approaches, human communication interactional studies have the common analytical challenge of observing the joint construction of utterances and their actional values in the microecological environment in which they occur, which implies looking emically, that is, starting from within, and considering the reflective processes of the people participating in that human communication interaction (Rodrigues, 2021).

This dossier, whose title mobilizes the care-in-interaction concept, addresses health care from an interactionist perspective (Ostermann; Meneghel, 2012), with particular interest in research with a multimodal focus to articulate, in a finely detailed descriptive work, speech and body studies (Mondada, 2018).

The expression care-in-interaction is generated by a common matrix in Ethnomethodology and Conversation Analysis (EMCA) (Loder; Jung, 2008), an investigative current originating from North American sociology, derived from Harold Garfinkel’s Ethnomethodology, which has been embraced globally in multiple disciplinary fields (Watson; Gastaldo, 2015), and which has brought speech-and-the-body-in-interaction as an object of study in the last ten years.

Analyses are data driven and can mobilize and articulate other theoretical currents, which focus on multiple objects and events, namely, polyphony and Bakhtinian dialogism, the Austinian analysis of speech acts, the Goffmanian face work and politeness, contextualization prosodic cues, and justifications and the theory of argumentation in language.

From the perspective of ethnomethodological and conversation analysis, care-in-interaction studies open up a range of investigations into interactions in different environments using several resources. As Harvey Sacks points out in his classical study of telephone conversations recorded by a suicide prevention center in the United States of America and, therefore, mediated by a technological device for distance communication, research whose collected material does not include all multimodal resources available in face-to-face interactions bring about challenges that reinforce the great analytical potential of looking inward, considering the natural and artificial devices of mediation to the world.

Two initial questions instigated this dossier: a) How is interactivity being operated in different environments and settings, especially regarding health topics? b) In what ways can microanalytical approaches to studies on interactions contribute to understanding social processes?

We encourage contributions from authors from different social, human, and health sciences fields – with particular emphasis on communication studies, language, anthropology, social work, and sociology – for thematic sub-axes such as:

Epistemic asymmetries, situated cognition, intercomprehension, and emotions-in-interaction;
Microanalytical studies of conversational frameworks of social and health intervention;
Telepresence interactions, mediated by multimodal computers (microphone, speaker, webcam, and screen);
Interactional frameworks of joint research and self-confrontation practices in the training of health and social professionals;
Participation of citizens in devices for joint analysis of service and care practices (citizen science);
Atypical interactions in their interdisciplinary dimensions of social studies of disability.

Guest editors: Marcia Rodrigues Lisboa (Oswaldo Cruz Foundation – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS) and Michel Binet (Universidade Lusíada – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS)

Submission deadline: until February 20, 2024.

Publication estimate: v. 18, no. 2, April/June 2024.

When submitting the work, please use the category Dossier Care-in-interaction: practices, knowledge, and reflexivity in health.

References

LODER, Letícia Ludwig; JUNG, Neiva Maria (ed). Fala-em-interação social: introdução à análise da conversa etnometodológica. Campinas: Mercado de Letras, 2008.

MONDADA, Lorenza. Multiple temporalities of language and body in interaction: challenges for transcribing multimodality. Research on Language and Social Interaction, United States, v. 51, n. 1, p. 85-106, 2018. DOI: https://doi.org/10.1080/08351813.2018.1413878. Available from: https://www.tandfonline.com/doi/full/10.1080/08351813.2018.1413878, Accessed: Oct. 25, 2023.

OSTERMANN, Ana Cristina; MENEGHEL, Stela Nazareth (orgs). Humanização Gênero Poder: contribuições dos estudos de fala-em-interação para a atenção à saúde. Campinas: Mercado de Letras; Rio de Janeiro: Fiocruz, 2012.

RODRIGUES, Adriano Duarte. A natureza da atividade comunicativa. Lisboa: Lisbon Press, 2021.

WATSON, Rod; GASTALDO, Édison. Etnometodologia e análise da conversa. Petrópolis: Vozes: PUC-Rio, 2015.

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Innovation in health services from the Myers-Briggs Type Indicator Test (MBTI®) associated with the social network analysis (SNA)

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Author Biographies

Iêda Lenzi Durão, Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

Marcelo Jasmim Meiriño, Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

Mirian Picinini Méxas, Universidade Federal Fluminense, Escola de Engenharia. Niterói, RJ

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

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