“Tudo por conta própria”: autonomia individual e mediação técnica em aplicativos de autocuidado psicológico

Fernanda Glória Bruno; Paula Cardoso Pereira; Anna Carolina Franco Bentes; Paulo Faltay; Mariana Antoun; Debora Dantas Pio da Costa; Helena Strecker; Natássia Salgueiro Rocha

doi:10.29397/reciis.v15i1.2205

“Everything by oneself”: individual autonomy and technical mediation in psychological self-care applications

Authors

Fernanda Glória Bruno Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ http://orcid.org/0000-0002-5950-7602
Paula Cardoso Pereira Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ http://orcid.org/0000-0001-8947-9692
Anna Carolina Franco Bentes Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ http://orcid.org/0000-0003-4167-6093
Paulo Faltay Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ http://orcid.org/0000-0002-2467-1357
Mariana Antoun Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ http://orcid.org/0000-0002-7130-2781
Debora Dantas Pio da Costa Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ http://orcid.org/0000-0002-8125-2650
Helena Strecker Universidade Federal do Rio de Janeiro, Instituto de Psicologia. Rio de Janeiro, RJ http://orcid.org/0000-0002-8487-0091
Natássia Salgueiro Rocha Universidade Federal do Rio de Janeiro, Instituto de Psicologia. Rio de Janeiro, RJ http://orcid.org/0000-0002-9692-1175

DOI:

https://doi.org/10.29397/reciis.v15i1.2205

Keywords:

Mobile applications, App Studies, Mental health, Subjectivity, Data economy

Abstract

This article discusses the result of the analysis of 10 psychological self-care mobile applications used in Brazil, which we call PsiApps. The analysis unfolds in two layers: one, ‘visible’, involves the discourses employed by the applications themselves to describe the problems they seek to solve, their promises and methods; the other, ‘invisible’, includes automated ways of collecting and sharing user data by the applications. We will see how the emphasis on individuality and autonomy manifested in the first layer makes opaque a series of mediators largely invisible to the user present in the second layer. The contrast between the centrality of individual agency promoted by the discourses of the PsiApps and the relational character of the infrastructure and data ecosystem that they integrate highlight the contradictions in the notion of autonomy offered by these applications.

Author Biographies

Fernanda Glória Bruno, Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ

Doutorado em Comunicação e Cultura pela Universidade Federal do Rio de Janeiro.

Paula Cardoso Pereira, Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ

Mestrado em Design Comunicacional pela Universidade de Buenos Aires.

Anna Carolina Franco Bentes, Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ

Mestrado em Comunicação e Cultura pela Universidade Federal do Rio de Janeiro.

Paulo Faltay, Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ

Doutorado em Comunicação e Cultura pela Universidade Federal do Rio de Janeiro.

Mariana Antoun, Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ

Graduação em Comunicação Social pela Universidade Federal Fluminense.

Debora Dantas Pio da Costa, Universidade Federal do Rio de Janeiro, Escola de Comunicação. Rio de Janeiro, RJ

Mestrado em Comunicação e Cultura pela Universidade Federal do Rio de Janeiro.

Helena Strecker, Universidade Federal do Rio de Janeiro, Instituto de Psicologia. Rio de Janeiro, RJ

Graduanda em Psicologia pela Universidade Federal do Rio de Janeiro.

Natássia Salgueiro Rocha, Universidade Federal do Rio de Janeiro, Instituto de Psicologia. Rio de Janeiro, RJ

Tecnóloga em Produção Audiovisual - Universidade Estácio de Sá.

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Published

2021-03-22

How to Cite

Bruno, F. G., Pereira, P. C., Bentes, A. C. F., Faltay, P., Antoun, M., Costa, D. D. P. da, … Rocha, N. S. (2021). “Everything by oneself”: individual autonomy and technical mediation in psychological self-care applications. Revista Eletrônica De Comunicação, Informação & Inovação Em Saúde, 15(1). https://doi.org/10.29397/reciis.v15i1.2205

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Issue

Vol. 15 No. 1 (2021): Dossiê Comunicação, Saúde e Crises Globais: parte 2

Section

Communication, health and global crisis dossier

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

October 27, 2023

A concept inseparable from communication, interaction is a constitutive part of the communicative act. While broad and guided by different approaches, human communication interactional studies have the common analytical challenge of observing the joint construction of utterances and their actional values in the microecological environment in which they occur, which implies looking emically, that is, starting from within, and considering the reflective processes of the people participating in that human communication interaction (Rodrigues, 2021).

This dossier, whose title mobilizes the care-in-interaction concept, addresses health care from an interactionist perspective (Ostermann; Meneghel, 2012), with particular interest in research with a multimodal focus to articulate, in a finely detailed descriptive work, speech and body studies (Mondada, 2018).

The expression care-in-interaction is generated by a common matrix in Ethnomethodology and Conversation Analysis (EMCA) (Loder; Jung, 2008), an investigative current originating from North American sociology, derived from Harold Garfinkel’s Ethnomethodology, which has been embraced globally in multiple disciplinary fields (Watson; Gastaldo, 2015), and which has brought speech-and-the-body-in-interaction as an object of study in the last ten years.

Analyses are data driven and can mobilize and articulate other theoretical currents, which focus on multiple objects and events, namely, polyphony and Bakhtinian dialogism, the Austinian analysis of speech acts, the Goffmanian face work and politeness, contextualization prosodic cues, and justifications and the theory of argumentation in language.

From the perspective of ethnomethodological and conversation analysis, care-in-interaction studies open up a range of investigations into interactions in different environments using several resources. As Harvey Sacks points out in his classical study of telephone conversations recorded by a suicide prevention center in the United States of America and, therefore, mediated by a technological device for distance communication, research whose collected material does not include all multimodal resources available in face-to-face interactions bring about challenges that reinforce the great analytical potential of looking inward, considering the natural and artificial devices of mediation to the world.

Two initial questions instigated this dossier: a) How is interactivity being operated in different environments and settings, especially regarding health topics? b) In what ways can microanalytical approaches to studies on interactions contribute to understanding social processes?

We encourage contributions from authors from different social, human, and health sciences fields – with particular emphasis on communication studies, language, anthropology, social work, and sociology – for thematic sub-axes such as:

Epistemic asymmetries, situated cognition, intercomprehension, and emotions-in-interaction;
Microanalytical studies of conversational frameworks of social and health intervention;
Telepresence interactions, mediated by multimodal computers (microphone, speaker, webcam, and screen);
Interactional frameworks of joint research and self-confrontation practices in the training of health and social professionals;
Participation of citizens in devices for joint analysis of service and care practices (citizen science);
Atypical interactions in their interdisciplinary dimensions of social studies of disability.

Guest editors: Marcia Rodrigues Lisboa (Oswaldo Cruz Foundation – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS) and Michel Binet (Universidade Lusíada – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS)

Submission deadline: until February 20, 2024.

Publication estimate: v. 18, no. 2, April/June 2024.

When submitting the work, please use the category Dossier Care-in-interaction: practices, knowledge, and reflexivity in health.

References

LODER, Letícia Ludwig; JUNG, Neiva Maria (ed). Fala-em-interação social: introdução à análise da conversa etnometodológica. Campinas: Mercado de Letras, 2008.

MONDADA, Lorenza. Multiple temporalities of language and body in interaction: challenges for transcribing multimodality. Research on Language and Social Interaction, United States, v. 51, n. 1, p. 85-106, 2018. DOI: https://doi.org/10.1080/08351813.2018.1413878. Available from: https://www.tandfonline.com/doi/full/10.1080/08351813.2018.1413878, Accessed: Oct. 25, 2023.

OSTERMANN, Ana Cristina; MENEGHEL, Stela Nazareth (orgs). Humanização Gênero Poder: contribuições dos estudos de fala-em-interação para a atenção à saúde. Campinas: Mercado de Letras; Rio de Janeiro: Fiocruz, 2012.

RODRIGUES, Adriano Duarte. A natureza da atividade comunicativa. Lisboa: Lisbon Press, 2021.

WATSON, Rod; GASTALDO, Édison. Etnometodologia e análise da conversa. Petrópolis: Vozes: PUC-Rio, 2015.

Prorrogação - Dossiê O Povo da rua: saúde, políticas públicas e comunicação

May 19, 2023

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