Introduction: platform labor and health

Rafael Grohmann; Kruskaya Hidalgo Cordero; Noopur Raval

doi:10.29397/reciis.v16i4.3522

Authors

Rafael Grohmann University of Toronto, Department of Arts, Culture and Media. Toronto, ON https://orcid.org/0000-0003-1063-8668
Kruskaya Hidalgo Cordero Universidad Internacional SEK. Quito, P https://orcid.org/0000-0002-6485-3809
Noopur Raval University of California, Computational Media Department. Santa Cruz, CA https://orcid.org/0000-0002-7934-5559

DOI:

https://doi.org/10.29397/reciis.v16i4.3522

Keywords:

Platform labor, Digital platforms, Mental health, Work conditions, Business models

Abstract

Author Biographies

Rafael Grohmann, University of Toronto, Department of Arts, Culture and Media. Toronto, ON

PhD in Communication from The University of São Paulo.

Kruskaya Hidalgo Cordero, Universidad Internacional SEK. Quito, P

MA in Gender Studies from Central European University.

Noopur Raval, University of California, Computational Media Department. Santa Cruz, CA

PhD in Informatics from The University of California Irvine.

References

GROHMANN, Rafael; QIU, Jack. Contextualizing Platform Labor. Contracampo: Brazilian Journal of Communication, Niterói, v. 39, n. 1, p. 1-9, 2020. DOI: https://doi.org/10.22409/contracampo.v39i1.42260. Available at: https://periodicos.uff.br/contracampo/article/view/42260. Accessed: 16 dec. 2022.

GUIMARÃES JUNIOR, Sergio Dias; CARRARA, Maria Rita Soares; ROCHA, Christiane Delusia de Oliveira. Desafios e alternativas às formas de resistência e organização coletiva da classe trabalhadora em contexto de plataformização do trabalho. Revista Eletrônica de Comunicação, Informação & Inovação em Saúde, Rio de Janeiro, v. 16, n. 4, p. x-x, 2022. DOI: https://doi.org/10.29397/reciis.v16i4.3369. Available at: https://www.reciis.icict.fiocruz.br/index.php/reciis/article/view/3369. Accessed: 16 dec. 2022.

HIDALGO CORDERO, Kruskaya; SALAZAR DAZA, Carolina. A migrant woman sustaining la lucha: a feminist takeover of the organization process of on-demand delivery workers in Ecuador. Journal of Labor and Society, [s. l.], p. 1-19, 2021. Available at: https://brill.com/view/journals/jlso/24/4/article-p579_579.xml. Accessed: 16 dec. 2022.

KARHAWI, Issaaf; PRAZERES, Michelle. Exaustão algorítmica: influenciadores digitais, trabalho de plataforma e saúde mental. Revista Eletrônica de Comunicação, Informação & Inovação em Saúde, Rio de Janeiro, v. 16, n. 4, p. x-x, 2022. DOI: https://doi.org/10.29397/reciis.v16i4.3378. Available at: https://www.reciis.icict.fiocruz.br/index.php/reciis/article/view/3378. Accessed: 16 dec. 2022.

LIBERATO, Leo Vinicius Maia. Situações de violência física produzidas pelos bloqueios injustos no trabalho de entrega de comida por aplicativos. Revista Eletrônica de Comunicação, Informação & Inovação em Saúde, Rio de Janeiro, v. 16, n. 4, p. x-x, 2022. DOI: https://doi.org/10.29397/reciis.v16i4.3226. Available at: https://www.reciis.icict.fiocruz.br/index.php/reciis/article/view/3226. Accessed: 16 dec. 2022.

NIEDERAUER, Rodolfo Cescon; MAGGI, Alice. Os desafios entre o trabalho do influenciador digital youtuber e o algoritmo da plataforma. Revista Eletrônica de Comunicação, Informação & Inovação em Saúde, Rio de Janeiro, v. 16, n. 4, p. x-x, 2022. DOI: https://doi.org/10.29397/reciis.v16i4.3379. Available at: https://www.reciis.icict.fiocruz.br/index.php/reciis/article/view/3379. Accessed: 16 dec. 2022.

VIANA BRAZ, Matheus; MENDES, Thiago Casemiro; FERREIRA, Yasmin Alexandre. Ideologia gerencialista e plataformas de treinamentos de dados para Inteligência Artificial: condições de trabalho e saúde dos trabalhadores no Brasil. Revista Eletrônica de Comunicação, Informação & Inovação em Saúde, Rio de Janeiro, v. 16, n. 4, p. x-x, 2022. DOI: https://doi.org/10.29397/reciis.v16i4.3397. Available at: https://www.reciis.icict.fiocruz.br/index.php/reciis/article/view/3397. Accessed: 16 dec. 2022.

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2022-12-23

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Grohmann, R., Hidalgo Cordero, K., & Raval, N. (2022). Introduction: platform labor and health. Revista Eletrônica De Comunicação, Informação & Inovação Em Saúde, 16(4), 746–748. https://doi.org/10.29397/reciis.v16i4.3522

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

October 27, 2023

A concept inseparable from communication, interaction is a constitutive part of the communicative act. While broad and guided by different approaches, human communication interactional studies have the common analytical challenge of observing the joint construction of utterances and their actional values in the microecological environment in which they occur, which implies looking emically, that is, starting from within, and considering the reflective processes of the people participating in that human communication interaction (Rodrigues, 2021).

This dossier, whose title mobilizes the care-in-interaction concept, addresses health care from an interactionist perspective (Ostermann; Meneghel, 2012), with particular interest in research with a multimodal focus to articulate, in a finely detailed descriptive work, speech and body studies (Mondada, 2018).

The expression care-in-interaction is generated by a common matrix in Ethnomethodology and Conversation Analysis (EMCA) (Loder; Jung, 2008), an investigative current originating from North American sociology, derived from Harold Garfinkel’s Ethnomethodology, which has been embraced globally in multiple disciplinary fields (Watson; Gastaldo, 2015), and which has brought speech-and-the-body-in-interaction as an object of study in the last ten years.

Analyses are data driven and can mobilize and articulate other theoretical currents, which focus on multiple objects and events, namely, polyphony and Bakhtinian dialogism, the Austinian analysis of speech acts, the Goffmanian face work and politeness, contextualization prosodic cues, and justifications and the theory of argumentation in language.

From the perspective of ethnomethodological and conversation analysis, care-in-interaction studies open up a range of investigations into interactions in different environments using several resources. As Harvey Sacks points out in his classical study of telephone conversations recorded by a suicide prevention center in the United States of America and, therefore, mediated by a technological device for distance communication, research whose collected material does not include all multimodal resources available in face-to-face interactions bring about challenges that reinforce the great analytical potential of looking inward, considering the natural and artificial devices of mediation to the world.

Two initial questions instigated this dossier: a) How is interactivity being operated in different environments and settings, especially regarding health topics? b) In what ways can microanalytical approaches to studies on interactions contribute to understanding social processes?

We encourage contributions from authors from different social, human, and health sciences fields – with particular emphasis on communication studies, language, anthropology, social work, and sociology – for thematic sub-axes such as:

Epistemic asymmetries, situated cognition, intercomprehension, and emotions-in-interaction;
Microanalytical studies of conversational frameworks of social and health intervention;
Telepresence interactions, mediated by multimodal computers (microphone, speaker, webcam, and screen);
Interactional frameworks of joint research and self-confrontation practices in the training of health and social professionals;
Participation of citizens in devices for joint analysis of service and care practices (citizen science);
Atypical interactions in their interdisciplinary dimensions of social studies of disability.

Guest editors: Marcia Rodrigues Lisboa (Oswaldo Cruz Foundation – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS) and Michel Binet (Universidade Lusíada – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS)

Submission deadline: until February 20, 2024.

Publication estimate: v. 18, no. 2, April/June 2024.

When submitting the work, please use the category Dossier Care-in-interaction: practices, knowledge, and reflexivity in health.

References

LODER, Letícia Ludwig; JUNG, Neiva Maria (ed). Fala-em-interação social: introdução à análise da conversa etnometodológica. Campinas: Mercado de Letras, 2008.

MONDADA, Lorenza. Multiple temporalities of language and body in interaction: challenges for transcribing multimodality. Research on Language and Social Interaction, United States, v. 51, n. 1, p. 85-106, 2018. DOI: https://doi.org/10.1080/08351813.2018.1413878. Available from: https://www.tandfonline.com/doi/full/10.1080/08351813.2018.1413878, Accessed: Oct. 25, 2023.

OSTERMANN, Ana Cristina; MENEGHEL, Stela Nazareth (orgs). Humanização Gênero Poder: contribuições dos estudos de fala-em-interação para a atenção à saúde. Campinas: Mercado de Letras; Rio de Janeiro: Fiocruz, 2012.

RODRIGUES, Adriano Duarte. A natureza da atividade comunicativa. Lisboa: Lisbon Press, 2021.

WATSON, Rod; GASTALDO, Édison. Etnometodologia e análise da conversa. Petrópolis: Vozes: PUC-Rio, 2015.

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Introduction: platform labor and health

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Abstract

Author Biographies

Rafael Grohmann, University of Toronto, Department of Arts, Culture and Media. Toronto, ON

Kruskaya Hidalgo Cordero, Universidad Internacional SEK. Quito, P

Noopur Raval, University of California, Computational Media Department. Santa Cruz, CA

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

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