Recursos humanos em saúde: do processo intuitivo ao People Analytics

Quevellin Alves dos Santos Francisco; Thais Oliveira da Silva; Maria Regina Martinez

doi:10.29397/reciis.v13i1.1370

Human resource in health: from the intuitive process to People Analytics

Authors

Quevellin Alves dos Santos Francisco Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG http://orcid.org/0000-0002-6368-8231
Thais Oliveira da Silva Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG
Maria Regina Martinez Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

DOI:

https://doi.org/10.29397/reciis.v13i1.1370

Keywords:

Human resources, Big Data, Nursing, Management, People Analytics.

Abstract

People analysis is a useful tool in behavioral research and in the indication of strategies that enhance the efficiency of the participants to carry out their tasks. In this perspective, this paper’s objective is to explore the potential of analysis of the data tool Big Data from the People Analytics for the health area. Therefore, the nursing professionals profiles were analyzed to examine the benefits of the device for the management of human resources in health and then, to promote its implementation.

Author Biographies

Quevellin Alves dos Santos Francisco, Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

Especialista em Gestão Pública pela Universidade Estadual de Campinas.

Thais Oliveira da Silva, Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

Mestrado em Enfermagem pela Universidade Federal de Alfenas.

Maria Regina Martinez, Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

Doutorado em Ciências pela Universidade de São Paulo.

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Published

2019-03-29

How to Cite

Francisco, Q. A. dos S., Silva, T. O. da, & Martinez, M. R. (2019). Human resource in health: from the intuitive process to People Analytics. Revista Eletrônica De Comunicação, Informação & Inovação Em Saúde, 13(1). https://doi.org/10.29397/reciis.v13i1.1370

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Vol. 13 No. 1 (2019): Dossiê: Comunicação e riscos em saúde

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

October 27, 2023

A concept inseparable from communication, interaction is a constitutive part of the communicative act. While broad and guided by different approaches, human communication interactional studies have the common analytical challenge of observing the joint construction of utterances and their actional values in the microecological environment in which they occur, which implies looking emically, that is, starting from within, and considering the reflective processes of the people participating in that human communication interaction (Rodrigues, 2021).

This dossier, whose title mobilizes the care-in-interaction concept, addresses health care from an interactionist perspective (Ostermann; Meneghel, 2012), with particular interest in research with a multimodal focus to articulate, in a finely detailed descriptive work, speech and body studies (Mondada, 2018).

The expression care-in-interaction is generated by a common matrix in Ethnomethodology and Conversation Analysis (EMCA) (Loder; Jung, 2008), an investigative current originating from North American sociology, derived from Harold Garfinkel’s Ethnomethodology, which has been embraced globally in multiple disciplinary fields (Watson; Gastaldo, 2015), and which has brought speech-and-the-body-in-interaction as an object of study in the last ten years.

Analyses are data driven and can mobilize and articulate other theoretical currents, which focus on multiple objects and events, namely, polyphony and Bakhtinian dialogism, the Austinian analysis of speech acts, the Goffmanian face work and politeness, contextualization prosodic cues, and justifications and the theory of argumentation in language.

From the perspective of ethnomethodological and conversation analysis, care-in-interaction studies open up a range of investigations into interactions in different environments using several resources. As Harvey Sacks points out in his classical study of telephone conversations recorded by a suicide prevention center in the United States of America and, therefore, mediated by a technological device for distance communication, research whose collected material does not include all multimodal resources available in face-to-face interactions bring about challenges that reinforce the great analytical potential of looking inward, considering the natural and artificial devices of mediation to the world.

Two initial questions instigated this dossier: a) How is interactivity being operated in different environments and settings, especially regarding health topics? b) In what ways can microanalytical approaches to studies on interactions contribute to understanding social processes?

We encourage contributions from authors from different social, human, and health sciences fields – with particular emphasis on communication studies, language, anthropology, social work, and sociology – for thematic sub-axes such as:

Epistemic asymmetries, situated cognition, intercomprehension, and emotions-in-interaction;
Microanalytical studies of conversational frameworks of social and health intervention;
Telepresence interactions, mediated by multimodal computers (microphone, speaker, webcam, and screen);
Interactional frameworks of joint research and self-confrontation practices in the training of health and social professionals;
Participation of citizens in devices for joint analysis of service and care practices (citizen science);
Atypical interactions in their interdisciplinary dimensions of social studies of disability.

Guest editors: Marcia Rodrigues Lisboa (Oswaldo Cruz Foundation – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS) and Michel Binet (Universidade Lusíada – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS)

Submission deadline: until February 20, 2024.

Publication estimate: v. 18, no. 2, April/June 2024.

When submitting the work, please use the category Dossier Care-in-interaction: practices, knowledge, and reflexivity in health.

References

LODER, Letícia Ludwig; JUNG, Neiva Maria (ed). Fala-em-interação social: introdução à análise da conversa etnometodológica. Campinas: Mercado de Letras, 2008.

MONDADA, Lorenza. Multiple temporalities of language and body in interaction: challenges for transcribing multimodality. Research on Language and Social Interaction, United States, v. 51, n. 1, p. 85-106, 2018. DOI: https://doi.org/10.1080/08351813.2018.1413878. Available from: https://www.tandfonline.com/doi/full/10.1080/08351813.2018.1413878, Accessed: Oct. 25, 2023.

OSTERMANN, Ana Cristina; MENEGHEL, Stela Nazareth (orgs). Humanização Gênero Poder: contribuições dos estudos de fala-em-interação para a atenção à saúde. Campinas: Mercado de Letras; Rio de Janeiro: Fiocruz, 2012.

RODRIGUES, Adriano Duarte. A natureza da atividade comunicativa. Lisboa: Lisbon Press, 2021.

WATSON, Rod; GASTALDO, Édison. Etnometodologia e análise da conversa. Petrópolis: Vozes: PUC-Rio, 2015.

Prorrogação - Dossiê O Povo da rua: saúde, políticas públicas e comunicação

May 19, 2023

Agora você tem até o dia 31 de maio para submeter seu artigo original para o dossiê O Povo da rua: saúde, políticas públicas e comunicação

Esse dossiê procura refletir sobre as práticas e políticas públicas envolvendo, particularmente, a saúde e a rua como lugar de vínculos comunicacionais.

Mais informações / More information/ Mas informaciones/ Plus d'information:
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Human resource in health: from the intuitive process to People Analytics

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Quevellin Alves dos Santos Francisco, Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

Thais Oliveira da Silva, Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

Maria Regina Martinez, Universidade Federal de Alfenas. Programa de Pós-Graduação em Enfermagem. Alfenas, MG

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

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