The development of information and communication technologies: effects on the doctor-patient relationship in Portugal

Authors

  • Alexandre Morais Nunes Universidade de Lisboa, Instituto Superior de Ciências Sociais e Políticas, Centro de Administração e Políticas Públicas. Lisboa

DOI:

https://doi.org/10.29397/reciis.v12i2.1441

Keywords:

Information technology, Internet, Health services, Doctor-patient relationship, Confidence.

Abstract

In recent years, in Portugal, medicine has made great progress with the integration of information technologies at the service of health. However, new technologies have also become part of the routine of patients which are more and more informed about their health problems. This article seeks to identify the impacts of the use of information technologies and of internet on the doctor-patient relationship. For the research, 100 persons (50 doctors and 50 users of the Portuguese public health system) were interviewed. The results showed that despite the technological development and the expansion of the information the doctor-patient relationship is not at risk, because patients continue to trust more their doctor than internet and they believe that although the information systems occupy some minutes of the physician consultation length, they give support to the doctor make his decisions about the diagnosis and the treatment of the patients.

Author Biography

Alexandre Morais Nunes, Universidade de Lisboa, Instituto Superior de Ciências Sociais e Políticas, Centro de Administração e Políticas Públicas. Lisboa

Doutorado em Administração da Saúde pela Universidade de Lisboa.

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Published

2018-06-29

How to Cite

Nunes, A. M. (2018). The development of information and communication technologies: effects on the doctor-patient relationship in Portugal. Revista Eletrônica De Comunicação, Informação & Inovação Em Saúde, 12(2). https://doi.org/10.29397/reciis.v12i2.1441

Issue

Vol. 12 No. 2 (2018)

Section

Original articles

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