A Gestão do Conhecimento holística: análise de aderência do modelo de Mutuwa e Maiga

Fábio Corrêa; Fabrício Ziviani; Dárlinton Barbosa Feres Carvalho

doi:10.29397/reciis.v13i3.1643

The holistic Knowledge Management: adherence analysis of the Mutuwa and Maita model

Authors

Fábio Corrêa Fundação Mineira de Educação e Cultura. Belo Horizonte, MG http://orcid.org/0000-0002-2346-0187
Fabrício Ziviani Fundação Mineira de Educação e Cultura. Belo Horizonte, MG http://orcid.org/0000-0002-2705-846X
Dárlinton Barbosa Feres Carvalho Universidade Federal de São João del-Rei. São João del-Rei, MG http://orcid.org/0000-0003-3844-0178

DOI:

https://doi.org/10.29397/reciis.v13i3.1643

Keywords:

Knowledge management, Holistic paradigm, Holistic knowledge management, Mutuwa and Maiga, Content analysis.

Abstract

There are academic signals for the development of knowledge management models based on the holistic paradigm. Mutuwa and Maiga affirm that there is no unifying model for the health sector, which allows to infer that the model of these authors is proposed to reach this achievement. Thus, this research is justified by the objective of analyzing the adherence of the model of Mutuwa and Maiga to Holistic Knowledge Management, in order to identify if this model bridged the gap of a unifying structure for this sector. This analysis is performed by means of mixed methodological procedures, including qualitative-quantitative approach and Content Analysis. As a result, the model of Mutuwa and Maiga adheres in 15.4% to the Holistic Knowledge Management, according to the characterization presented in this research, allowing to infer that Knowledge Management has not presented a direction towards a holistic paradigm-oriented approach. Thus, this research contributes to foster the development of new models of knowledge management based on the holistic paradigm, considering the designs presented here.

Author Biographies

Fábio Corrêa, Fundação Mineira de Educação e Cultura. Belo Horizonte, MG

Doutorado em Sistemas de Informação e Gestão do Conhecimento pela Fundação Mineira de Educação e Cultura.

Fabrício Ziviani, Fundação Mineira de Educação e Cultura. Belo Horizonte, MG

Doutorado em Ciência da Informação pela Universidade Federal de Minas Gerais.

Dárlinton Barbosa Feres Carvalho, Universidade Federal de São João del-Rei. São João del-Rei, MG

Doutorado em Informática pela Pontifícia Universidade Católica - Rio de Janeiro.

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Published

2019-09-13

How to Cite

Corrêa, F., Ziviani, F., & Carvalho, D. B. F. (2019). The holistic Knowledge Management: adherence analysis of the Mutuwa and Maita model. Revista Eletrônica De Comunicação, Informação & Inovação Em Saúde, 13(3). https://doi.org/10.29397/reciis.v13i3.1643

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

October 27, 2023

A concept inseparable from communication, interaction is a constitutive part of the communicative act. While broad and guided by different approaches, human communication interactional studies have the common analytical challenge of observing the joint construction of utterances and their actional values in the microecological environment in which they occur, which implies looking emically, that is, starting from within, and considering the reflective processes of the people participating in that human communication interaction (Rodrigues, 2021).

This dossier, whose title mobilizes the care-in-interaction concept, addresses health care from an interactionist perspective (Ostermann; Meneghel, 2012), with particular interest in research with a multimodal focus to articulate, in a finely detailed descriptive work, speech and body studies (Mondada, 2018).

The expression care-in-interaction is generated by a common matrix in Ethnomethodology and Conversation Analysis (EMCA) (Loder; Jung, 2008), an investigative current originating from North American sociology, derived from Harold Garfinkel’s Ethnomethodology, which has been embraced globally in multiple disciplinary fields (Watson; Gastaldo, 2015), and which has brought speech-and-the-body-in-interaction as an object of study in the last ten years.

Analyses are data driven and can mobilize and articulate other theoretical currents, which focus on multiple objects and events, namely, polyphony and Bakhtinian dialogism, the Austinian analysis of speech acts, the Goffmanian face work and politeness, contextualization prosodic cues, and justifications and the theory of argumentation in language.

From the perspective of ethnomethodological and conversation analysis, care-in-interaction studies open up a range of investigations into interactions in different environments using several resources. As Harvey Sacks points out in his classical study of telephone conversations recorded by a suicide prevention center in the United States of America and, therefore, mediated by a technological device for distance communication, research whose collected material does not include all multimodal resources available in face-to-face interactions bring about challenges that reinforce the great analytical potential of looking inward, considering the natural and artificial devices of mediation to the world.

Two initial questions instigated this dossier: a) How is interactivity being operated in different environments and settings, especially regarding health topics? b) In what ways can microanalytical approaches to studies on interactions contribute to understanding social processes?

We encourage contributions from authors from different social, human, and health sciences fields – with particular emphasis on communication studies, language, anthropology, social work, and sociology – for thematic sub-axes such as:

Epistemic asymmetries, situated cognition, intercomprehension, and emotions-in-interaction;
Microanalytical studies of conversational frameworks of social and health intervention;
Telepresence interactions, mediated by multimodal computers (microphone, speaker, webcam, and screen);
Interactional frameworks of joint research and self-confrontation practices in the training of health and social professionals;
Participation of citizens in devices for joint analysis of service and care practices (citizen science);
Atypical interactions in their interdisciplinary dimensions of social studies of disability.

Guest editors: Marcia Rodrigues Lisboa (Oswaldo Cruz Foundation – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS) and Michel Binet (Universidade Lusíada – Laboratory of Phenomenology, Ethnomethodology and Conversational Analysis of Social Clusivity – Lab-FEACC_CLISSIS)

Submission deadline: until February 20, 2024.

Publication estimate: v. 18, no. 2, April/June 2024.

When submitting the work, please use the category Dossier Care-in-interaction: practices, knowledge, and reflexivity in health.

References

LODER, Letícia Ludwig; JUNG, Neiva Maria (ed). Fala-em-interação social: introdução à análise da conversa etnometodológica. Campinas: Mercado de Letras, 2008.

MONDADA, Lorenza. Multiple temporalities of language and body in interaction: challenges for transcribing multimodality. Research on Language and Social Interaction, United States, v. 51, n. 1, p. 85-106, 2018. DOI: https://doi.org/10.1080/08351813.2018.1413878. Available from: https://www.tandfonline.com/doi/full/10.1080/08351813.2018.1413878, Accessed: Oct. 25, 2023.

OSTERMANN, Ana Cristina; MENEGHEL, Stela Nazareth (orgs). Humanização Gênero Poder: contribuições dos estudos de fala-em-interação para a atenção à saúde. Campinas: Mercado de Letras; Rio de Janeiro: Fiocruz, 2012.

RODRIGUES, Adriano Duarte. A natureza da atividade comunicativa. Lisboa: Lisbon Press, 2021.

WATSON, Rod; GASTALDO, Édison. Etnometodologia e análise da conversa. Petrópolis: Vozes: PUC-Rio, 2015.

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The holistic Knowledge Management: adherence analysis of the Mutuwa and Maita model

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Fábio Corrêa, Fundação Mineira de Educação e Cultura. Belo Horizonte, MG

Fabrício Ziviani, Fundação Mineira de Educação e Cultura. Belo Horizonte, MG

Dárlinton Barbosa Feres Carvalho, Universidade Federal de São João del-Rei. São João del-Rei, MG

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Dossier Care-in-interaction: practices, knowledge, and reflexivity in health (v. 18, n. 2) Apr./Jun. 2024.

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